Privacy Policy

Effective Date: [19, January 2025]

Welcome to GoChannel! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

• Information You Provide:
  • Account Information: When you create an account, we collect your name, email address, password, and other details necessary for registration.
  • Payment Information: If you subscribe to a plan or make a purchase, we collect payment details, including billing address and payment method.
  • Content: Any media or content you upload, such as videos, images, and messages.
• Information We Collect Automatically:
  • Usage Data: Details about your interactions with the platform, such as session duration, features used, and pages visited.
  • Device Information: Information about the device you use, including browser type, operating system, and IP address.
  • Cookies and Tracking Technologies: We use cookies to enhance your experience and gather analytics.
• Information from Third Parties:
  • Social Media Integrations: If you connect your social media accounts, we may collect information as permitted by those platforms.

2. How We Use Your Information

We use your information to:

• Provide and maintain the platform.
• Process payments and manage subscriptions.
• Improve user experience through analytics and feedback.
• Communicate with you regarding updates, promotions, and customer support.
• Ensure security and prevent fraud.

3. Sharing Your Information

We may share your information:

• With Service Providers: To help operate and improve our platform (e.g., payment processors, analytics tools).
• For Legal Reasons: To comply with legal obligations or protect against harm.
• With Your Consent: If you explicitly agree to share information with third parties.

4. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Restrict or object to certain data processing.
• Request a copy of your data.

To exercise these rights, contact us at [Insert Contact Email].

5. Data Retention

We retain your information as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account at any time.

6. Security

We implement industry-standard measures to protect your data. However, no system is entirely secure, and we cannot guarantee absolute security.

7. Children’s Privacy

GoChannel is not intended for children under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated to you via email or platform notifications.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: team@gochannel.live